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Privacy Policy

A LEGAL DISCLAIMER

This Privacy Policy is prepared in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). While our business may not be legally required to comply with the APPs, we voluntarily uphold these principles to respect your privacy.

All data is stored securely through Wix.com, our website platform, which uses encrypted storage and secure access controls. Payment details are handled directly by our third-party providers (e.g., Stripe, PayPal), and are never stored or accessed by us directly.

We retain data only as long as necessary to complete your order, provide customer support, and comply with applicable law. You can request deletion of your personal data at any time.

PRIVACY POLICY - THE BASICS 

Business Name: DUPLIQ 3D FABRICATION SERVICES
Website: dupliq.com.au

1. Your Privacy Matters to Us

We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and store the information you share with us through our website and services.

2. What We Collect

When you contact us, request a quote, or place an order, we may collect:

  • Your name and contact information (email, phone number)

  • Delivery address (if applicable)

  • Project details, files (e.g., 3D models), and any notes you provide

  • Payment details (processed securely via our payment providers)

3. How We Use Your Information

We only use your information to:

  • Communicate with you about your orders or enquiries

  • Fulfill and deliver your 3D printing projects

  • Improve our services

  • Meet legal requirements (e.g., invoicing)

We do not sell, rent, or share your information with third parties for marketing.

4. Data Storage and Security

Your data is securely stored through Wix’s encrypted servers and form submissions. We take all reasonable steps to protect your data from loss, misuse, or unauthorized access.

5. Your Rights

You can:

  • Request a copy of the personal data we hold about you

  • Ask us to update or delete your information

  • Withdraw consent at any time by contacting us

6. Cookies and Analytics

Our site may use cookies (small text files) to help improve your browsing experience. You can manage cookie settings in your browser.

7. Contact Us

If you have any questions about this policy or your personal data, reach out to:

📧 Email: info@dupliq.com.au
📍 Address: Brisbane, Australia

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